Unified Comms Engineer

Skills Required:-

The ideal candidate will have worked in a similar technical UC/Telecoms environment and will be familiar with Incident, Problem and Change Management processes.

• You’ll have previous experience of supporting a Hosted PBX solution (preferably Broadworks/Broadsoft) at a carrier level.
• You will have previous experience in a similar technical environment and will be familiar with incident, problem and change management processes.
• You’ll have previous experience building and operating large, unified communications platforms
• You’ll have previous experience of technical support for Cisco, Polycom or Yealink devices for example
• You’ll have experience with underlying voice protocols such as SIP, RTP/SRTP, WebRTC and ICE/STUN/TURN for example
• You’ll have previous experience with automation tools such as Salt, Jenkins or Python for example
• You will be an excellent team player with a proactive mind set, with a passion for working together as a team to achieve goals.
• You will thrive in an environment where you are trusted to be work smart and work hard without micro management.
• You’ll have an outgoing and welcoming personality, able to adapt to differing customer groups at ease, taking pride in providing a first-class customer experience at all times

Apply now for full details